Consulting

Long term success through unique business consulting

IT STRATEGY

Align your IT targets with the corporate goals and find out, how trends can define the future of your IT.
Enable your management to achieve IT objectives through an integrated governance.

IT Strategy

Understand the complex IT market and identify valuable IT trends which are relevant for your business. Get the maximum benefit out of these trends.

Master the challenges of the various influencers on your IT and transform your IT into a continuous in-house capability to keep your IT aligned with your business and create sustainable, measurable value.

Identify your critical decision making processes and manage the expectations of the many stakeholders and requestors towards IT, following a risk- and compliance based Approach.

Optimize your IT organisation and transform it into a strategic capability based on lean structures, empowered staff, skilled and motivated people, transparent processes, and business oriented modus operandi.

Optimize your IT processes, adapt state-of-the-art-practices, implement standard procedures and measures, and control your process Performance. design your procedures respecting your company culture and the stakeholder’s expectations.

IT Service Management

IT SERVICE MANAGEMENT

Fulfill the intended role of your IT enabling the business. Add value by acting as a service organization.
Understand the demand of your customer, define a service portfolio and communicate it to the business.

IT Service Optimization

Transform your IT organization into a transparent and satisfying service to the business. Optimize your organization by standardizing your activities through defined service catalogues, defining service agreements and keeping control over outsourced components of your IT.

IT Portfolio Management

Set up your IT portfolio, which is oriented towards the business strategy and driven by the appropriate governance. Implement processes and tools to continuously adapt the portfolio to the business needs.

Incident Management

Face your customer with a positive image of your IT by setting up a high-class support organization. Define standardized, but equally differentiated solution processes to efficiently achieve customer satisfaction.

Change Management

Accelerate the change in your IT architecture without loosing control over the risks and complexity and integrate your Change Management processes into the related and dependent ITSM areas.

Demand Management

Synchronize business demand and IT delivery by consolidate requests and translating these into specific solutions to be integrated into your overall IT landscape.

Progr. & Project Mgmt

PROGRAMME- & PROJECT MANAGEMENT

Master highly complex transformation programmes, identify the project methodology that fits to your organization and efficiently manage project interdependencies and values.